Never worry about your package being stolen from your doorstep again!


Once you’re are signed up, order whatever you like online and enter your address and unit number as you always would. Your shipping address remains the same.

Once your package has been delivered into the room, you will receive an email (and/or text message, if you opt in) with an access code to open the room. Enter your access code on the Luxer One touch screen outside the Luxer Room, and the door to the secured room will open.

Take your package out of the room.

If you have multiple packages, please pick them all up at once. Once you enter one code, all of your active codes will be deactivated.

Repeat these steps every time you receive a package! There’s no limit on how many packages you can receive!


If you are out of town for an extended period of time, you can put your package On Hold by selecting “Hold Package” when you get your notification. To do this, simply log in to your Luxer One account and select the day you would like your package held until.


The Luxer Room is monitored with video surveillance 24/7, so your package will always be secured safely.

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